CUSTOMER INVESTMENT PRIVACY POLICY
At GRinvest Financial Services LLP, we are committed to safeguarding the privacy and confidentiality of our customers’ personal and financial information. This Privacy Policy outlines how we collect, use, store, and protect the investment-related data of our customers in accordance with Indian regulations, including the Securities and Exchange Board of India (SEBI) guidelines and the Digital Personal Data Protection Act, 2023.
1. Purpose and Scope
This policy applies to all personal, financial, and investment-related data collected from our clients across various channels, including application forms, KYC documentation, digital platforms, and communication with our representatives. It covers all services offered by [Your Firm Name] such as mutual funds, insurance, PMS, equities, and financial advisory.
2. Information We Collect
We may collect the following categories of data:
Personal Identification Information: Name, PAN, Aadhaar, address, date of birth, gender, marital status, and contact details.
Financial Information: Bank details, income, investment preferences, risk profile, and portfolio data.
Transactional Data: Investment history, SIP records, redemption details, and payment transactions. KYC & Compliance Data: Proof of identity and address, FATCA details, and other documents as required by regulators. All information is collected either directly from the client or through authorized intermediaries.
3. Use of Information
Customer data is used strictly for the following purposes:
To open and manage investment accounts.
To process investment transactions, SIPs, redemptions, and switches.
To comply with legal and regulatory requirements (e.g., SEBI, AMFI, RBI).
To conduct risk profiling and offer suitable product recommendations.
To communicate reports, account statements, and service alerts.
To improve our services and customer support. We do not use personal data for any unlawful or unrelated purposes.
4. Sharing of Information
We do not sell or rent customer information. Data may be shared under the following conditions:
With regulatory bodies such as SEBI, AMFI, RBI, Income Tax Department, upon lawful request.
With third-party service providers (R&T agents, payment gateways, software vendors) strictly for operational needs, under confidentiality agreements.
With authorized representatives (such as legal heirs or financial nominees) on request and with proper validation.
All third parties are bound by non-disclosure and data protection obligations.
5. Data Security Measures
We employ industry-standard security measures, including:
Secure servers with firewall and encryption.
Role-based access controls and employee confidentiality agreements.
Regular audits and vulnerability assessments.
Multi-factor authentication for customer logins and transactions.
We ensure that customer data is safe from unauthorized access, alteration, or misuse.
6. Data Retention and Disposal
Customer data is retained for as long as required by law (e.g., SEBI’s 8-year rule for transaction records) or until the relationship ends. After the retention period, data is securely deleted or destroyed using approved methods.
7. Customer Rights
Customers have the following rights under the Digital Personal Data Protection Act, 2023:
Right to access their personal and investment information.
Right to correct or update inaccurate data.
Right to withdraw consent (where applicable).
Right to file a grievance regarding misuse or data breach.
Requests can be made by contacting our Grievance Officer (see Section 9).
8. Policy Updates
We may revise this Privacy Policy from time to time to comply with legal changes or improve our practices. The updated version will be posted on our website and will take effect immediately.
9. Contact Us
For queries, complaints, or data access requests, contact:
Gaurav Thakur
Email ID:- info@grinvest.in
Address :- Building No.: B – 84, B-5 Basement,
Gautam Buddha Nagar, Sector 2, Noida – 210301,
Uttar Pradesh